A: Our rates are based on the size of your home and the level of cleaning required. We provide an online rate request form where you can provide details to receive an accurate quote.
A: Yes, we are fully insured and bonded, providing peace of mind and protection for our clients.
A: A standard cleaning includes dusting, vacuuming, mopping, kitchen surfaces, bathroom sanitation, and general tidying up.
A: No, our cleaning technicians come fully equipped with all necessary supplies and equipment to provide a high-quality cleaning service.
A: We require a 24-hour notice for cancellations or rescheduling. Cancellations made with less than 24 hours’ notice may incur a fee.
A: Yes, we offer eco-friendly cleaning solutions upon request as part of our commitment to sustainability and the health of our clients.
A: Our cleaners undergo a rigorous hiring process, including background checks, and receive extensive training to meet our high standards.
A: We do our best to accommodate requests for specific cleaners, but cannot guarantee availability due to scheduling.
A: You can book a service through our website, by email, or over the phone. We’ll work with you to find a convenient schedule.
A: Our services are generally available Monday through Friday. Weekend and holiday services may be arranged upon request and are subject to availability and additional fees.
A: While not necessary, tips are much appreciated. If you’re happy with the service provided, a standard tip is 10-15%.
A: We ask that pets be secured during our cleaning visits to ensure the safety of our staff and efficiency of our work. If your pet is not a threat and you prefer them to roam free, that’s okay too.
A: The duration of cleaning depends on the size and condition of your home. After our initial visit, we’ll be able to provide a more accurate time estimate.
A: We offer both regular maintenance cleanings and deep cleaning services. Deep cleaning services can be made on a regular or as-needed basis.
A: In the rare event of damage, please report it within 30 days. We will make every effort to repair or compensate for the damaged item in accordance with our breakage and damage policy.
A: Absolutely, we offer customizable cleaning plans to meet your specific needs and preferences.
A: We are committed to sustainable cleaning practices and can use environmentally friendly products upon request.
Privacy Policy Sitemap © 2019 – 2024 innovationcleaning services